Frequently Asked Questions

Questions from you our users that will help you get going fast.

Julio Amorim avatar Rossella Kruger avatar Nicholas avatar +2
12 articles in this collection
Written by Julio Amorim, Rossella Kruger, Nicholas and 2 others

Downloading and Saving GIFs, Bursts or Videos

Guests can enjoy an easier way to save their GIFs, bursts and videos now.
Graham Joseph avatar
Written by Graham Joseph
Updated over a week ago

Analytics with Snappic

A comprehensive guide on the analytics captured by Snappic
Nicholas avatar
Written by Nicholas
Updated over a week ago

Deleting photos

How to delete photos off the online gallery as well as on the iPad gallery.
Nicholas avatar
Written by Nicholas
Updated over a week ago

The difference between Surveys, AVA, Event Analytics and Guest Data Capture

Differentiating between the information that can be captured per event
Rossella Kruger avatar
Written by Rossella Kruger
Updated over a week ago

Snappic Premium Features

A breakdown of our features
Nicholas avatar
Written by Nicholas
Updated over a week ago

Supported iPads

Which iPads are supported by Snappic
Julio Amorim avatar
Written by Julio Amorim
Updated over a week ago

Still and GIF Zoom

Why do my GIFs have a different Zoom to Stills
Julio Amorim avatar
Written by Julio Amorim
Updated over a week ago

Gallery storage period

How long do Photos/GIFs/Bursts stay active
Julio Amorim avatar
Written by Julio Amorim
Updated over a week ago

Why have my photos not uploaded?

No photos showing on the dashboard or in the gallery
Rossella Kruger avatar
Written by Rossella Kruger
Updated over a week ago

Can I setup a Disclaimer?

You can setup a required or non-required disclaimer.
Veronique avatar
Written by Veronique
Updated over a week ago

Does the plain microsite contain Snappic Branding ?

Rossella Kruger avatar
Written by Rossella Kruger
Updated over a week ago

Do I need internet access for my event?

Does SNAPPIC run offline? YES and here's how...
Rossella Kruger avatar
Written by Rossella Kruger
Updated over a week ago