Gallery storage period

How long do Photos/GIFs/Bursts stay active

Julio Amorim avatar
Written by Julio Amorim
Updated over a week ago

How To Manage Your Photos or Videos

Maintaining photos or videos from your events is an important part of managing your content. In this article, we'll discuss how to best manage your photos and videos, including how long they are stored and if you will be notified when they are going to be deleted.

How long are my photos or videos stored?

All sessions (photos/GIFs/MP4s etc) will be live and viewable on a microsite/gallery (if one has been set up) for 2 years. After which the photos and associated data will be deleted.

Please note that if you do want the photos and data associated with the photos then please download the zip files and data from the event before it is deleted.

For long-running events, each month the photos that are older than two years will be deleted but the photos under two years will still be accessible. The analytics, for example, photo count, views and AVA will still be accurate and include the deleted photos.

Will I get notified when my files are going to be deleted?

You will see a banner across your event dashboard to inform you each month which events will be affected (which events photos will be deleted from) so you can download them before they are deleted.

Conclusion

By following the above information, you can maximize the amount of time and effort you spend managing your photos and videos as well as ensuring that you have a good understanding of when and how they are stored. To prevent any photos you want to save from being deleted, please download the files and data associated with the photos before the deletion period.

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